1. Your existing system; What are your options and limitations?
2. Lines; Analogue, ISDN2, ISDN30, & Featureline.
What features
will you get and what you won’t?
3. Extensions; Keyphones v Standard Phones. What are the
differences and why are these important?
4. System capacity; Equipped capacity and upgrade options. What
are the implications of system and feature growth?
5. Emerging technologies; VOIP (Voice Over Internet Protocol),
Computer integration, SIP trunks (Session Initiation Protocol).
What are the benefits and limitations of these technologies?
6. System installation; Disruption to site & user training What is the
plan for installation, how long will my phones be out of
action?
7. Relocating? What will happen to my existing lines and numbers?
8. ADSL / Broadband; What you need to know and the steps you
need to take to prevent any downtime to your internet
and e-mail.
9. Call & Line savings; How much can you really save?
10. Maintenance; How quickly and how are faults dealt with?